Resume

Nesamani Elangovan

Senior User Researcher User Research Lead UX Research & Design

13+ years turning user needs and business requirements into research questions, insight and design decisions.

Role
Senior User Researcher
Location
Bangalore, India
Email
nesamani.r.e@gmail.com
Phone
+91 9600 644966
Professional summary

Research scoping to implementation.

Senior User Researcher and UX Research Lead with 13+ years of experience across UX research, product design, and user experience, including hands-on ownership of research activities from research scoping and planning through interviews, usability testing, synthesis, stakeholder communication, and implementation.

Experienced in translating user needs and business requirements into structured research questions, actionable insights, product recommendations, and design decisions.

Strong qualitative research background across user interviews, surveys, usability testing, workshops, user journeys, personas, and insight synthesis, complemented by experience using analytics and data visualization tools including Google Analytics, Power BI, and Tableau.

Experienced partnering with product owners, stakeholders, and cross-functional teams across Salesforce-based vendor and supplier platforms and enterprise products.

13+

Years in UX research, design & UI

06

Companies, 2012 – 2025

22

Core research competencies

03

Analytics tools: GA, Power BI, Tableau

Core research competencies

What I bring to the table.

  • 01User Research & UX Research
  • 02Research Planning & Scoping
  • 03Qualitative Research
  • 04User Interviews & Moderation
  • 05Usability Testing
  • 06Surveys & User Feedback
  • 07Research Synthesis & Insight Generation
  • 08User Needs & Pain-Point Discovery
  • 09User Journeys & Personas
  • 10Research Reporting & Storytelling
  • 11Stakeholder Management
  • 12Cross-Functional Collaboration
  • 13Product & Design Decision Support
  • 14Design Thinking & Ideation
  • 15Concept Validation & Prototype Testing
  • 16Information Architecture
  • 17User Flows
  • 18Product Strategy Support
  • 19Data & Analytics Integration
  • 20Google Analytics
  • 21Power BI & Tableau
  • 22Salesforce UX Research & Design
Professional experience

Six companies, one thread.

From UI design at Flipkart in 2012 to leading end-to-end research on Salesforce vendor and supplier platforms at AB InBev and dashboard research at Digitide.

  1. May 2025 – Present · Bangalore, India

    Senior UX Designer & UX Researcher · Freelance

    • Defined research goals, scope and questions per engagement; ran market and competitor research across preventive healthcare, OTT, WealthTech and wealth management.
    • Mapped the intent-action gap in preventive health engagement to specific failure points.
    • Turned insight into user flows, information architecture and wireframes; built design systems and style guides.
  2. Jun 2023 – Feb 2025 · Bangalore, India

    User Experience Designer – Research & Design · Digitide

    • Scoped research objectives, stakeholder requirements, and user needs to identify priorities for dashboard redesigns across multiple projects.
    • Translated complex user and business requirements into structured research and design priorities.
    • Synthesized user insights and business requirements into dashboard recommendations designed to improve information clarity and support faster decision-making.
    • Analyzed available user and product data to determine appropriate visualization approaches and communicate actionable information effectively.
    • Collaborated with stakeholders to connect research and user insights with product and design decisions.
    • Used Figma, Figma AI, and ChatGPT to accelerate research-informed design exploration and communicate solutions.
  3. Mar 2020 – Nov 2022 · Bangalore, India

    User Experience Designer – Research & Design · AB InBev

    • Independently conducted user interviews, usability testing, and collaborative research workshops with customers across AB InBev Europe's vendor and supplier platforms, including Guru and Connect.
    • Owned the end-to-end research and design process, from research planning and user interviews through concept development, prototyping, validation, and implementation on the Salesforce platform.
    • Identified user needs, pain points, and workflow challenges through qualitative research with real customers.
    • Synthesized qualitative research findings into actionable insights and product/design recommendations for vendor and supplier experiences.
    • Presented research findings and recommendations to stakeholders to build alignment around priorities, user needs, and product outcomes.
    • Partnered with product and stakeholder teams to translate research findings into implemented solutions.
    • Conducted iterative research and prototype validation to reduce uncertainty and improve solution fit before implementation.
  4. Mar 2017 – Mar 2020 · Bangalore, India

    User Experience Designer – Research & Design · SolCen Technologies

    • Partnered with stakeholders and product owners to scope research questions, define user journeys, and structure research-informed problem-solving activities.
    • Conducted user testing and iterative research to validate solution concepts and prototypes against user needs.
    • Facilitated ideation sessions grounded in user research and stakeholder requirements.
    • Synthesized findings across diverse user needs and business objectives to support product and design decisions.
    • Worked across multiple projects, balancing user needs, business requirements, and implementation considerations.
    • Delivered detailed UX solutions and reviewed implementation to ensure alignment with identified user needs.
  5. Dec 2015 – Jan 2017 · Chennai, India

    UI Developer · Shortfundly

    • Designed and developed web interfaces using HTML5, CSS3, Bootstrap, JavaScript, and jQuery.
    • Designed mobile applications for Android and iOS platforms.
    • Applied user experience and interface design principles across web and mobile products.
  6. Sep 2013 – Dec 2015 · Bangalore, India

    UI Developer · IonIdea Inc

    • Created web and interface designs using Photoshop and Illustrator and developed responsive interfaces using HTML5, CSS3, Bootstrap, JavaScript, and jQuery.
    • Implemented designs across .NET, Drupal, Java, and PHP projects.
  7. Apr 2012 – Jun 2013 · Bangalore, India

    Web UI Designer · Flipkart India

    • Created high-fidelity interface mockups and visual assets for digital experiences.
    • Supported digital and social media campaigns with tailored visual assets.
Research & analytics tools

The toolkit.

Research

Methods
  • User Interviews
  • Surveys
  • Usability Testing
  • User Research
  • Qualitative Research
  • Research Planning
  • Research Scoping
  • Research Synthesis
  • Insight Reporting
  • User Needs Analysis
  • User Journeys
  • Personas
  • Prototype Testing

Analytics & Data

Measure
  • Google Analytics
  • Power BI
  • Tableau

Design & Collaboration

Make
  • Figma
  • Sketch
  • Adobe XD
  • InVision
  • Miro
  • Balsamiq
  • Zeplin
  • ProtoPie
  • Principle

AI

Accelerate
  • ChatGPT
  • Figma AI
Education

Schooling.

Bachelor of Computer Applications
Annamalai University · 2009–11
Diploma in Computer Engineering
Laxminarayana Polytechnic College · 2007–09
Diploma in UI Designing
Arena Animation

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